Overview
This document, alongside our Legal Notice and other referenced guidelines, outlines how we manage and protect the personal information you provide or that we collect from you.
Data Controller
In line with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), we may share your enquiry with one of our partner civil litigation law firms if they are best suited to handle your case.
Data We Collect
When you contact us through our website, email, or other means, we may collect the following information:
- Your name, address, phone number, and email address.
- Documents, forms, or other materials you submit.
- Logs of your interactions with our website and accessed content.
This information may be gathered through online forms, emails, website usage records, and other communication channels.
Legal Basis for Data Processing
When you inquire about or engage with our services, we process your data based on the contractual relationship established. For individuals associated with organizations (such as administrators or employees), we rely on legitimate interests for processing that are not entirely related to contractual obligations.
If you subscribe to our newsletters, your explicit consent forms the basis for data processing, which you can withdraw at any time.
Occasionally, we may inform you about events or other relevant updates. Your consent or our legitimate interests will be the basis for such communications.
Questions & Answers Section
When you use our ‘Questions & Answers’ section, we collect your query, email address, and any additional information you provide. Your question will be publicly displayed on our website. If you find any inaccuracies or wish for the information to be removed, contact us, and we will promptly address your request.
Use of Collected Information
We use the information to provide services, facilitate communication, and manage our operations effectively. External service providers, such as IT and marketing professionals, may have limited access to your data, strictly for purposes aligned with this Privacy Policy.
We may need to disclose information due to legal obligations, law enforcement requests, or investigations into unlawful activities.
We may collaborate on joint events or marketing initiatives with trusted third parties. While we do not share your personal data for their independent use, your name may appear on an attendance list shared with co-hosts and other participants.
We do not sell, distribute, or share your personal data with unrelated third parties for marketing purposes. However, exceptional circumstances, such as mergers or acquisitions, may necessitate data disclosure.
IP Addresses
We may collect information about your device, including your IP address, operating system, and browser type, for system administration and internal analytics. This aggregated data helps us understand user behaviour while keeping individuals anonymous.
Data Security and Retention
Your data is securely stored on our protected servers. While the internet cannot guarantee complete security, we take extensive measures to protect your personal information. The risk of transmitting data to our site remains with you. Upon receipt, we enforce stringent security measures to prevent unauthorized access.
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or protect our legitimate business interests. Once these criteria no longer apply, your data will be securely deleted.
Access to Information
You have the right to access, modify, or delete your personal information. You can also request the transfer of your data to another organization. To exercise these rights, contact us using the details provided in this privacy policy.
For any concerns or inquiries about our data handling practices or privacy policies, contact us.
Regulatory Body
The Information Commissioner’s Office (ICO) oversees data protection and privacy issues in the UK. For more information, visit www.ico.org.uk/concerns.
Changes to Privacy Policy
We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices or for other operational, legal, or regulatory reasons. We recommend reviewing this policy periodically to stay informed about how we protect your personal data.
Consent
By providing personal data, you consent to the terms outlined in this policy. For sensitive information, such as racial or health data, your explicit consent is required for its use.
Given the global nature of the internet, your data may be transferred to countries outside the European Economic Area. These countries may not offer the same level of data protection as described in this policy. By providing your information, you consent to such international transfers.
Contact Information
If you have any questions, complaints, or suggestions regarding this privacy policy, please contact us. We may engage external firms to provide services on our behalf, and these entities will only have access to personal data necessary for their tasks.
In marketing or event contexts, we might work with third-party providers. Your information may be shared with these parties and other event participants as needed.
Credit reference agencies may receive your data to assess your creditworthiness, but only when necessary to enter into a contract with you. Rest assured, your information will not be sold, shared, or distributed without your explicit consent unless required by law.
When using our website, subscribing to newsletters, receiving email updates, or giving us instructions, you agree to the collection, use, and processing of your data in accordance with this policy.
Withdrawal of Consent
You may withdraw your consent at any time by emailing us at info@civillitigationlawyers.co.uk. We will document the time and manner of your consent for our records.